|
|
 |
 |
|
|
 |
 |
 |
|
|
 |
| Company Description |
 |
|
This pre-IPO Company provides global Web-native HRIS solutions to companies of all sizes.
Our comprehensive product suite is ranked "Best in Class" by industry experts and has earned the "Top 10 HR Products Award" by Human Resource Executive magazine.
Amidst industry downsizing, we are growing! We plan to double in size next year through innovation and web-native design that keeps us ahead of the curve in the HR world and attuned to the needs of our customers. |
 |
| Essential Responsibilities & Requirements |
|
|
|
Handle and track incoming customer support calls ensuring accurate and prompt customer service by learning and maintaining advanced knowledge of NuView System's current software packages. |
 |
Identifies, researches, and resolves technical problems. |
|
Maintain and create knowledge base articles for access by clients and employees. |
|
Relies on instructions and pre-established guidelines to perform the functions of the job. |
|
Works under immediate supervision. |
|
May be required to carry a beeper for light 24-hour support on a rotating basis. |
|
|
| Qualifications |
|
|
|
Demonstrated proficiency in Windows-based software packages (Access, Word, Excel, PowerPoint) required. Proficiency with Internet applications a must. |
|
Knowledge of Visual Basic, SQL, or other programming language preferred but not required. HTML experience helpful. Comfort with data structures desired. |
|
Ability to manage multiple and changing priorities in a fast-paced, entrepreneurial environment required. |
|
Ability to handle multiple tasks in a detail-oriented, team environment needed. |
|
ay require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. |
|
|
| Skills |
|
|
|
Troubleshooting skills. |
|
Communication skills. |
|
|
If you are interested in applying for this position, please forward your Resume to:
NuView Systems, Inc.
Attn: Derek Benoit, Director of Support Services
155 West Street, Suite 7
Wilmington, MA 01887
or E-mail to:
or Fax to: (978) 988 1263
NuView Systems, Inc. is an equal opportunity employer. |
|
| |
|
|
|
|
|
 |
|
|
|
 |
|
|
 |
Products |
 |
|
|
|