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Company Description |
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| This pre-IPO Company provides global Web-native HRIS solutions to companies of all sizes. Our comprehensive product suite is ranked "Best in Class" by industry experts and has earned the "Top 10 HR Products Award" by Human Resource Executive magazine. Amidst industry mergers and acquisitions, we are growing at the rate of 70%+ per year. Our growth is through innovation, superior technology and the delivery both transactional and strategic tools to help HR manage People, Process & Strategy on a global basis. |
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| Essential Responsibilities |
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Ensure the overall successful implementation of HRIS software applications by effectively managing the entire implementation process ensuring complete client satisfaction. |
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Convert client data into software applications ensuring timely, accurate and total information transfer. |
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Handle incoming customer support calls ensuring accurate and prompt customer service by learning and maintaining advanced knowledge of NuView's current software packages. |
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Train new and existing clients on product applications ensuring complete customer understanding and satisfaction. |
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Develop, proofread and edit various written materials, including system overview summaries, on-line help screens and product documentation booklets. |
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Enhance existing policies and procedures to streamline business inconsistencies in order to offer superior client service. |
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Act as a liaison between clients and NuView staff ensuring a smooth communication flow. |
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Handle additional duties and special projects as assigned. |
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| Required Skills |
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Bachelor's degree relating to Human Resources, information systems or related field strongly preferred. |
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Demonstrated proficiency in Windows-based software packages (Access, Word, Excel, PowerPoint) required. Proficiency with Internet applications a must. |
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Previous work experience with computer software development and/or support, HRIS applications, and human resources preferred. |
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HTML experience and Comfort with data structures is preferred. Knowledge of Visual Basic, SQL, or other programming language is also a plus. |
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Ability to manage multiple and changing priorities in a fast-paced, entrepreneurial environment required. Proven project management skills a must. |
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Ability to handle multiple tasks in a detail-oriented, team environment needed. |
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Excellent written, oral, listening and presentation skills required |
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Must be a detail-oriented, self-starting individual who can work in a small company environment with minimal supervision. |
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Ability to travel up to 25% is required. |
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Technical professional with 2-3 years of technical support experience primarily in a Windows /2000/2003/XP/Vista environment.
Experience with MS Office Suites (Outlook, Access, Word, Excel, and PowerPoint), and exposure to various COTS software products (i.e. Adobe, Visio, Oracle, SQL, etc.)
Other Desirable Skills
BS in Information Technology or Computer Science. Possession of Industry certifications (MCP, MCSE, A+, Net+, CCNA).
Working Knowledge of Microsoft protocols and services (TCP/IP, DNS, HTTP, VPN, POP3, SMTP, WINS,FTP, etc.). Exposure to Backup Exec, Unix/Linux, VMWware, MS Exchange 5.5/2003.
Knowledge of Scripting (windows batch files, vbscript, WMI)
Troubleshooting Networking issues with PCs, Laptops, Routers and Firewalls
The ability to restore and backup SQL Server databases.
If you are interested in applying for this position, please forward your Resume to:
NuView Systems, Inc.
Human Resources
155 West Street, Suite 8
Wilmington, MA 01887
or E-mail to:
or Fax to: (978) 988-1263
NuView Systems, Inc. is an equal opportunity employer. |
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Products |
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Case Studies |
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Software that Facilitates Employee Development |
Using Technology to Serve Employees Better |
Doing It Right The First Time |
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