NuView Systems, Inc. is a pre-IPO company that provides global Web-native HRIS (Human Resources Information Systems) solutions to companies of all sizes. Our comprehensive product suite is ranked "Best in Class" by industry experts and has earned the "Top 10 HR Products Award" by Human Resource Executive magazine. Amidst industry mergers and acquisitions, we are growing at a significant rate. Our growth is through innovation, superior technology and the delivery of both transactional and strategic tools to help organizations more efficiently and effectively manage People, Process & Strategy on a global basis.
HRIS Support Representative – Located in Pittsburgh, PA
The incumbent provides in-house customer service while reporting to corporate headquarters in Andover, MA. HRIS Support Representative will serve as the primary liaison between HR, development, Payroll and outside vendors and consultants pertaining to the HRIS and/or services and support. Provide and develop the expertise to assist in daily support and problem resolution in responding to client inquiries. Prompt customer service and accuracy are critical with a clear understanding and maintaining advanced knowledge of all of company's software packages. HRIS & HR background required.
Responsibilities
- Must be able to analyze and take action to resolve systems issues with a high degree of accuracy
- This position requires a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to customers
- You will be the primary customer point of contact and must ensure that each interaction is handled with a professional attitude and a superior level of service
- Provide senior level database applications services for custom and ad hoc reports and analysis
- Investigates programs to process data and solve human resources problems by use of computers--computer systems support may be mainframe, mini, and/or personal computers
- Meets with users to analyze, design, develop, test, and implement programs to meet special and on-going needs of human resources information
- Meets with users to develop, maintain, produce, and distribute standard and custom reports and queries
- Collaborates with NuView support, development and product teams to ensure support in meeting the human resources objectives
- Other duties as assigned
- 4 year college degree required
- 2-4 applicable HRIS experience required
- Experience with human resources operations and information systems.
- Experience with payroll operations and information systems
- Demonstrates proficiency in Windows-based software packages (Access, Word, Excel, PowerPoint)
- Knowledge of SQL or other database query language preferred
- High level of comfort with data structures
- HTML /XML experience
- Demonstrated ability to exercise "balance of demands" judgments with respect to technology, staff skills, and professional priorities.
- Excellent organizational/communication (written and verbal) skills.
- Ability to work under tight deadlines and pressure.
- Ability to multi-task effectively.
- Ability to work in a demanding user environment.
Other Attributes
- excellence and competence
- collaboration
- innovation
- respect
- accountability
If you are interested in applying for this position, please forward your Resume to:
Human Resources
200 Brickstone Square, Suite 303
Andover, MA 01810
E-mail to: HR@nuviewinc.com
Fax to: (978) 475-1771
NuView Systems, Inc. is an equal opportunity employer.
